VNU has promoted digital transformation, application of digital technology, associated with advanced university management innovation, forming a safe, synchronous digital environment, connected throughout the inner city area and its new campus in Hoa Lac. VNU continued to complete and thoroughly deploy Key Performance Indicators (KPIs) as a basis for evaluating agencies, units and their leaders.

Along with that, VNU continued to promote digital transformation and application of digital technology to meet the requirements of fundamental and comprehensive innovation in training, scientific research and university administration, including OneVNU, MyVNU, VNUPortal.

VNU has boosted up digital transformation, focusing on learning materials, staff and student data digitalization; strengthening the implementation of online administrative procedures and implementing online training. VNU has issued "VNU’s Digital university architecture to 2025, vision 2030 in accordance with Vietnam e-Government architecture framework, version 2.0"; promulgated the Plan for IT application and digital university development until 2025; developed Guidelines on ensuring information security and database security on VNU's information technology platforms; built and proposed the Smart University Urban ICT Framework of VNU in Hoa Lac, etc.

In 2023, VNU Library and Digital Knowledge Centre continued to excellently serve researchers, lecturers and learners. Total interactions (visiting, searching, viewing, downloading and reading information resources) of VNU-LIC were as follows:

- The total number of library interactions in 2023 was 24,034,885, an increase of ~1.1% compared to the interactions in 2023 (23,768,010 interactions);

- Regarding digital documents, VNU-LIC has built, created, managed and put into VNU readers’ service a digital library with various digital learning materials developed on the following technology platforms:

(1) 173,725 copies of digital learning materials based on mobile technology (digital textbooks and digital reference books). Readers can borrow and read digital documents on mobile devices anywhere, anytime (http://bookworm.vnu.edu.vn/);

(2) VNU institutional repository with 106,502 copies, including about 37,363 copies of theses; scientific research works: nearly 2,000 copies; and more than 67,129 other digital documents (http://repository.vnu.edu.vn/);

(3) Online electronic databases (SpringerLink, ScienceDirect, Bookboon, World Scientific, MathSciNet, etc.) with nearly 53,000 e-books; 25,100 journals with hundreds of thousands of articles;

(4) Open access to the global academic big data system (connecting more than 90% of the world's universities’ open-access databases) through the URD2 smart search tool of the Centre.

Implementing the policy of the Standing Committee of VNU Party Committee, the Executive Committee of VNU Party Committee, the Council of VNU and the direction of VNU Board of Presidents on the pilot implementation of online training, VNU has directed its Institute for Education Quality Assurance to collaborate with VNU University of Law to develop online training content for the module "State and general law" from the 2023-2024 academic year. More than 4,000 students from VNU’s 5 training units, including VNU University of Science, VNU University of Social Sciences and Humanities, VNU University of Economics and Business, VNU University of Education and VNU Vietnam Japan University, have studied this module. The module "State and general law" is a common module for full-time, non-law major students throughout VNU, demonstrating an important change in VNU’s approach to education - a change associated with online training, an important milestone in VNU's digital transformation process. In addition, the B1 English module jointly developed by VNU Institute for Education Quality and VNU University of Languages and International Studies in the form of online training will be taught to students across VNU from the 2nd semester of the 2023-2024 academic year.

The organization of online training for the module "State and general law" was the first step in building a modern, diverse, and effective online training model of VNU in the coming time.

VNU considers online training as a breakthrough method to innovate and improve its training quality, effectively implementing the learner-centered philosophy with an individualized education approach.