1. Full name:     Hoang Phuong Trinh                  2. Sex: Male

3. Date of birth: 05/08/1990                                4. Place of birth: Hanoi

5. Admission decision number: 3686/QĐ-ĐHKT

6. Changes in academic process: Decision No. 4267/QD-ĐHKT dated December 31, 2020 on allowing PhD students to extend the time in the training program.

7. Official thesis title: FACTORS AFFECTING THE SATISFACTION OF OFFICE STAFF AT FDI COMPANIES IN HANOI

8. Major: Business Administration                                 9. Code: 9340101.01

10. Supervisors: Nguyen Manh Tuan

11. Summary of the new findings of the thesis:

Research results show that six factors have a positive influence on the satisfaction of FDI Hanoi office staff from high to low, including: Training and promotion with β = 0.240, p < 0.01, t = 4.397; Income with β = 0.179, p < 0.01, t = 2.987; Autonomy in work with β = 0.154, p < 0.01, t = 3.272; Welfare with β = 0.138, p < 0.05, t = 2,200; Working conditions with β = 0.131, p < 0.05, t = 2,258; Relationship with superiors and colleagues with β = 0.131, p < 0.05, t = 2.110. Factor Job characteristics have an influence on the satisfaction of FDI Hanoi office staff, but there is no statistical significance.

The research results also show that the factor "Training and promotion" is related to and affects to the highest degree the satisfaction of FDI Hanoi office staff. This is a characteristic element of Eastern culture. This factual finding shows us that culture has a special role in sustainable development; in line with the Party and State's theory, considering culture as a resource.

In addition, the research results on mediating influences show that five factors have a statistically significant indirect influence on the loyalty of Hanoi FDI office staff through their satisfaction, including: Income with t = 2,530, p < 0.05; Working conditions with t = 1.979, p < 0.05; Training and promotion with t = 2,650, p < 0.01; Relationship with superiors and colleagues with t = 2.010, p < 0.05; Autonomy in work t = 2,378, p < 0.05.

12. Practical applicability:

The research results of the thesis are accurate and highly reliable, allowing practical applications as follows:

- On the basis of existing resources, organizations and FDI enterprises can prioritize selecting related factors with greater impact to invest in improving employee satisfaction; contribute to maintaining stability, safety and efficiency. Continue to pay attention to invest in other related factors in line with the ability in the development process.

- Based on the research results and solutions proposed by the thesis, the units develop a master plan to develop the organizational culture suitable to the Vietnamese and local culture; pay special attention to the scientific basis of factors related to employee satisfaction to ensure effective investment and sustainable development. Considering culture as a valuable resource, the available advantages need to be promoted.

- Competent authorities, mass organizations and professional societies strengthen communication, inspection and supervision, paying special attention to solutions to improve the satisfaction of FDI office staff through the following topics. Dissertation publication. Encourage good implementation of corporate culture criteria issued by competent authorities; contribute to social security.

- Refer to the scientific data base of the thesis as a basis for the development of specific and reasonable policies and standards to select suitable investors with humanistic traditions and business philosophies. harmonize interests; contribute to the successful implementation of the green and sustainable development strategy.

13. Further research directions:

Firstly: It is recommended to increase the survey sample size (select the estimated error from 5÷10% depending on the conditions), apply stratified random sampling method, to ensure a tighter research design.

Second: Studies should be carried out over long periods of time and repeated to better assess changing trends.

Third: Carry out deeper coordination between quantitative and qualitative research methods by techniques such as in-depth interviews after quantitative research to get a deeper understanding of inside information from employees.

14. Thesis-related publications:

Anh Tuan PHAM, Truc Le NGUYEN, Xuan Trong HOANG, Hoang Phuong TRINH, Thi Van Anh LE, Van Anh VU, Trung Kien DANG, The Kien NGUYEN, GREEN PERFORMANCE AND EMPLOYEES’ CITIZENSHIP BEHAVIOR: EXAMINING THE ROLE OF EMPLOYEES’ PRIDE AND COMMITMENT, GeoJournal of Tourism and Geosites ISSN 2065-1198, E-ISSN 2065-0817, Year XIV, vol. 36, no. 2spl, 2021, p.563-570.

Hoang Phuong TRINH, Hong Van DAO, The Kien NGUYEN, WHAT DETERMINES EMPLOYEES’ JOB SATISFACTION AND LOYALTY? AN EVIDENCE FROM VIETNAMESE ENTERPRISES, IJAAS International Journal of ADVANCED AND APPLIED SCIENCES, Volume 10, Issue 2, P.67-76.

Hoang Phuong TRINH, Manh Tuan NGUYEN, The Kien NGUYEN, Factors affecting employee's loyalty to FDI companies in Vietnam, Economy & forecast review, Vol 24/2022: 89-92.

Hoang Phuong TRINH, Manh Tuan NGUYEN, The Kien NGUYEN, Factors affecting job satisfaction of employees of FDI companies in Vietnam, Economics and management review, Vol 45/2022: 13-22.